Publications
2020
Reiting, Philip; Mladenow, Andreas; Strauss, Christine; Kotsis, Gabriele
Drivers and influencing factors in mobile payment acceptance Artikel
In: ACM International Conference Proceedings Series, Bd. F166737, S. 1–5, 2020, (Publisher Copyright: textcopyright 2020 ACM. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; 10th Euro-American Conference on Telematics and Information Systems, EATIS 2020 ; Conference date: 25-11-2020 Through 27-11-2020).
Abstract | Links | BibTeX | Schlagwörter: BANKING, CUSTOMER SATISFACTION, EXPLORING CONSUMER ADOPTION, INFORMATION-TECHNOLOGY, INTENTION, m-payment, mobile applications, mobile computing, mobile payment, PERSONAL INNOVATIVENESS, RETENTION, RISK, SERVICES, USER ACCEPTANCE
@article{4b7ddf21ec66495cb3d8a0030a65ebed,
title = {Drivers and influencing factors in mobile payment acceptance},
author = {Philip Reiting and Andreas Mladenow and Christine Strauss and Gabriele Kotsis},
doi = {10.1145/3401895.3402073},
year = {2020},
date = {2020-01-01},
journal = {ACM International Conference Proceedings Series},
volume = {F166737},
pages = {1--5},
publisher = {ACM},
abstract = {The development and diffusion of smartphones has paved the way for several trends, among them an alternative payment solution in the form of mobile payment. Mobile payment is part of the overarching concept of mobile transactions, and experiences varied acceptance and adoption. This paper analyzes drivers and factors determining consumers' acceptance and adoption of mobile payment. For this reason, we examine the contribution of the two basic approaches, i.e. the "technology acceptance model"and the "unified theory of acceptance and use of technology"in the context of mobile payment. Based on empirical evidence, we identified several factors, which were found to have impact on primary adoption; a compelling user experience turned out to be the main driver of long-term usage.},
note = {Publisher Copyright: textcopyright 2020 ACM. Copyright: Copyright 2021 Elsevier B.V., All rights reserved.; 10th Euro-American Conference on Telematics and Information Systems, EATIS 2020 ; Conference date: 25-11-2020 Through 27-11-2020},
keywords = {BANKING, CUSTOMER SATISFACTION, EXPLORING CONSUMER ADOPTION, INFORMATION-TECHNOLOGY, INTENTION, m-payment, mobile applications, mobile computing, mobile payment, PERSONAL INNOVATIVENESS, RETENTION, RISK, SERVICES, USER ACCEPTANCE},
pubstate = {published},
tppubtype = {article}
}
The development and diffusion of smartphones has paved the way for several trends, among them an alternative payment solution in the form of mobile payment. Mobile payment is part of the overarching concept of mobile transactions, and experiences varied acceptance and adoption. This paper analyzes drivers and factors determining consumers' acceptance and adoption of mobile payment. For this reason, we examine the contribution of the two basic approaches, i.e. the "technology acceptance model"and the "unified theory of acceptance and use of technology"in the context of mobile payment. Based on empirical evidence, we identified several factors, which were found to have impact on primary adoption; a compelling user experience turned out to be the main driver of long-term usage.
Reiting, Philip; Mladenow, Andreas; Strauss, Christine; Kotsis, Gabriele
Mobile Payment – Classic Approaches to Promote Consumer Adoption Konferenz
2020, (Publisher Copyright: textcopyright 2020 ACM.; 18th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2020, MoMM'20 ; Conference date: 30-11-2020 Through 02-12-2020).
Abstract | Links | BibTeX | Schlagwörter: consumer adoption, CUSTOMER SATISFACTION, IMPACT, INFORMATION-TECHNOLOGY, INTENTION, mobile payment, mobile transactions, MODEL, PERSONAL INNOVATIVENESS, RISK, SERVICES, SYSTEMS, TAM, technology acceptance model, technology adoption, USER ACCEPTANCE
@conference{51f2eaef02ff41cb84ce46e9c0bccf23,
title = {Mobile Payment – Classic Approaches to Promote Consumer Adoption},
author = {Philip Reiting and Andreas Mladenow and Christine Strauss and Gabriele Kotsis},
url = {http://www.iiwas.org/conferences/momm2020/},
doi = {https://doi.org/10.1145/3428690.3429182},
year = {2020},
date = {2020-01-01},
pages = {84--93},
abstract = {The development and diffusion of smartphones has led to many new trends, among them a new payment solution in the form of mobile payment. This paper places its focus on factors influencing consumer adoption of mobile payment. The basis for this is often the technology acceptance model and unified theory of acceptance and use of technology. Several factors including perceived ease of use, perceived usefulness, performance expectancy and social influence were found to influence primary adoption while a compelling user experience, usability and enjoyment were found to be a main driver of long-term usage.},
note = {Publisher Copyright: textcopyright 2020 ACM.; 18th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2020, MoMM'20 ; Conference date: 30-11-2020 Through 02-12-2020},
keywords = {consumer adoption, CUSTOMER SATISFACTION, IMPACT, INFORMATION-TECHNOLOGY, INTENTION, mobile payment, mobile transactions, MODEL, PERSONAL INNOVATIVENESS, RISK, SERVICES, SYSTEMS, TAM, technology acceptance model, technology adoption, USER ACCEPTANCE},
pubstate = {published},
tppubtype = {conference}
}
The development and diffusion of smartphones has led to many new trends, among them a new payment solution in the form of mobile payment. This paper places its focus on factors influencing consumer adoption of mobile payment. The basis for this is often the technology acceptance model and unified theory of acceptance and use of technology. Several factors including perceived ease of use, perceived usefulness, performance expectancy and social influence were found to influence primary adoption while a compelling user experience, usability and enjoyment were found to be a main driver of long-term usage.
2017
Brasseur, Tiare Maria; Mladenow, Andreas; Strauss, Christine
Open business model innovation: Literature review and agenda for future research Artikel
In: Business Informatics, Bd. 4, Nr. 42, S. 7–16, 2017, ISSN: 2587-814X, (Publisher Copyright: textcopyright 2020 Business Informatics. All rights reserved. Copyright: Copyright 2020 Elsevier B.V., All rights reserved.).
Abstract | Links | BibTeX | Schlagwörter: BUSINESS MODEL INNOVATION, Co-creation, Collaboration, Collaborative infrastructure, Customer innovation, Digital business modeling, FRAMEWORK, MANAGEMENT, OF-THE-ART, Open business model innovation, Open innovation, SERVICES
@article{9d222aa0a1d94be89cd484c0407b8c34,
title = {Open business model innovation: Literature review and agenda for future research},
author = {Tiare Maria Brasseur and Andreas Mladenow and Christine Strauss},
doi = {10.17323/1998-0663.2017.4.7.16},
issn = {2587-814X},
year = {2017},
date = {2017-01-01},
journal = {Business Informatics},
volume = {4},
number = {42},
pages = {7--16},
abstract = {In today’s fast-paced business environment, firms are constantly pressured to innovate in order to remain competitive. Business model innovation (BMI) has recently attracted increasing attention as a promising approach to achieve competitive advantage in the face of fierce competition. Despite its great potential, however, BMI also entails high degrees of complexity, uncertainty and financial risk. Fueled by the rise of digital technologies, BMI has become increasingly open and collaborative in the recent past. The aim of this paper is to investigate the role and implications of open and collaborative practices in BMI and to provide a comprehensive review of available literature in this field. Therefore, a systematic review of literature at the intersection of Open Innovation (OI) and BMI has been carried out. Our analysis of the literature identified two major research streams in open business model innovation (OBMI): OBMI trends (customer-driven BMI, BM co-creation, early BM validation, virtual collaboration, design thinking) and OBMI effects. Overall, the findings support a growing trend of collaboration and co-creation in BMI supported by digital or tangible tools, and further reveal that OI has a direct positive effect on BMI success. Analysis of the literature also shows that the field of OBMI is still an under-researched area.},
note = {Publisher Copyright: textcopyright 2020 Business Informatics. All rights reserved. Copyright: Copyright 2020 Elsevier B.V., All rights reserved.},
keywords = {BUSINESS MODEL INNOVATION, Co-creation, Collaboration, Collaborative infrastructure, Customer innovation, Digital business modeling, FRAMEWORK, MANAGEMENT, OF-THE-ART, Open business model innovation, Open innovation, SERVICES},
pubstate = {published},
tppubtype = {article}
}
In today’s fast-paced business environment, firms are constantly pressured to innovate in order to remain competitive. Business model innovation (BMI) has recently attracted increasing attention as a promising approach to achieve competitive advantage in the face of fierce competition. Despite its great potential, however, BMI also entails high degrees of complexity, uncertainty and financial risk. Fueled by the rise of digital technologies, BMI has become increasingly open and collaborative in the recent past. The aim of this paper is to investigate the role and implications of open and collaborative practices in BMI and to provide a comprehensive review of available literature in this field. Therefore, a systematic review of literature at the intersection of Open Innovation (OI) and BMI has been carried out. Our analysis of the literature identified two major research streams in open business model innovation (OBMI): OBMI trends (customer-driven BMI, BM co-creation, early BM validation, virtual collaboration, design thinking) and OBMI effects. Overall, the findings support a growing trend of collaboration and co-creation in BMI supported by digital or tangible tools, and further reveal that OI has a direct positive effect on BMI success. Analysis of the literature also shows that the field of OBMI is still an under-researched area.