Publications
2016
Ernst, Christoph; Mladenow, Andreas; Strauss, Christine
Location-based Crowdsourcing in Disaster Response Konferenzbeitrag
In: Abdulrazak, Bessam; Pardede, Eric; Steinbauer, Matthias; Khalil, Ismail; Anderst-Kotsis, Gabriele (Hrsg.): 14th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2016 - Proceedings, S. 28–34, Association for Computing Machinery (ACM), 2016, ISBN: 978-1-4503-4806-5, (14th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2016 ; Conference date: 28-11-2016 Through 30-11-2016).
Abstract | Links | BibTeX | Schlagwörter: crowdsourcing, Disaster response, Emergency management, Location-based services, mobile applications, Mobile interaction, Social crowd
@inproceedings{63bc89138ea14893b063e2a631f1d06a,
title = {Location-based Crowdsourcing in Disaster Response},
author = {Christoph Ernst and Andreas Mladenow and Christine Strauss},
editor = {Bessam Abdulrazak and Eric Pardede and Matthias Steinbauer and Ismail Khalil and Gabriele Anderst-Kotsis},
doi = {10.1145/3007120.3011076},
isbn = {978-1-4503-4806-5},
year = {2016},
date = {2016-11-28},
booktitle = {14th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2016 - Proceedings},
volume = {Part F126323},
pages = {28--34},
publisher = {Association for Computing Machinery (ACM)},
abstract = {This paper discusses approaches to identify location-dependent information for emergency managers, in order to make quick but solid decisions, and improve the coordination of activities performed by crowdsourcees during disaster response. In this regard, the idea of considering location as a driver for flexibility in the design of business processes is prepared, and the meaning of location-dependent tasks for volunteers is investigated. In terms of emergency management, the paper sheds light on what may have to be considered by emergency managers when coordinating activities performed by volunteers, followed by an illustration of how they can be aware of location-based information using crowdsourcing, as well as how visualization of this information can support decision-making.},
note = {14th International Conference on Advances in Mobile Computing and Multimedia, MoMM 2016 ; Conference date: 28-11-2016 Through 30-11-2016},
keywords = {crowdsourcing, Disaster response, Emergency management, Location-based services, mobile applications, Mobile interaction, Social crowd},
pubstate = {published},
tppubtype = {inproceedings}
}
This paper discusses approaches to identify location-dependent information for emergency managers, in order to make quick but solid decisions, and improve the coordination of activities performed by crowdsourcees during disaster response. In this regard, the idea of considering location as a driver for flexibility in the design of business processes is prepared, and the meaning of location-dependent tasks for volunteers is investigated. In terms of emergency management, the paper sheds light on what may have to be considered by emergency managers when coordinating activities performed by volunteers, followed by an illustration of how they can be aware of location-based information using crowdsourcing, as well as how visualization of this information can support decision-making.
Mladenow, Andreas; Bauer, Christine; Strauss, Christine
"crowd logistics": The contribution of social crowds in logistics activities Artikel
In: International Journal of Web Information Systems, Bd. 12, Nr. 3, S. 379–396, 2016, ISSN: 1744-0084.
Abstract | Links | BibTeX | Schlagwörter: Advanced web applications, BWL, CMI, Collaboration, crowdsourcing, E-Business models, mobile computing, Social crowd
@article{7b417a6aaa5746209bb1d9e5638f5d95,
title = {"crowd logistics": The contribution of social crowds in logistics activities},
author = {Andreas Mladenow and Christine Bauer and Christine Strauss},
doi = {10.1108/IJWIS-04-2016-0020},
issn = {1744-0084},
year = {2016},
date = {2016-08-15},
journal = {International Journal of Web Information Systems},
volume = {12},
number = {3},
pages = {379--396},
abstract = {Purpose - The paper aims to provide the necessary basis for a novel interdisciplinary research field. Various types and implementations of crowdsourcing have emerged in the market; many of them are related to logistics. While we can identify plenty of crowd logistics applications using information technology capabilities and information sharing in practice, theories behind this phenomenon have received only limited attention. This paper accounts for filling this research gap by analyzing the crowd's contributions in logistics of goods and information. Design/methodology/approach - This paper is part of an ongoing research endeavor in the field of location-based crowdsourcing. It represents conceptual work that builds on a literature review enriched with an in-depth analysis of real-world examples in the field of crowd logistics. Using a scoring method, we provide an example how a company may evaluate the alternatives of crowd logistics. The main approach is an analysis of variants of how the social crowd may be integrated in logistics processes. The work is conceptual in its core. Thereby, we use real-world examples of crowdsourcing applications to underpin the evaluated variants of crowd logistics. Findings - The paper presents relevant theoretical background on crowd logistics. The authors differentiate between variants of crowd logistics with their flow of materials, goods and information. Thereby they zoom in the type, significance and process flow of the crowd's contributions. They discuss potential advantages and challenges of logistics with the performing crowd and deeply discuss opportunities and challenges from a business and from an individual's perspective. Finally, they highlight a route map for future research directions in this novel interdisciplinary research field. Research limitations/implications - As this work is conceptual in its core, generalizations may be drawn only with great care. Still, we are in a position to propose a route map for further research in this area in this paper. Also the integration of an analysis of a scale of real-world applications allows us to highlight our research's practical relevance and implications. Originality/value - The main contribution of this paper is an in-depth analysis and consolidation of innovative crowd logistics applications to provide an overview on recent implementations. The authors propose a categorization scheme and contribute with a route map for further research in the field of crowd logistics.},
keywords = {Advanced web applications, BWL, CMI, Collaboration, crowdsourcing, E-Business models, mobile computing, Social crowd},
pubstate = {published},
tppubtype = {article}
}
Purpose - The paper aims to provide the necessary basis for a novel interdisciplinary research field. Various types and implementations of crowdsourcing have emerged in the market; many of them are related to logistics. While we can identify plenty of crowd logistics applications using information technology capabilities and information sharing in practice, theories behind this phenomenon have received only limited attention. This paper accounts for filling this research gap by analyzing the crowd's contributions in logistics of goods and information. Design/methodology/approach - This paper is part of an ongoing research endeavor in the field of location-based crowdsourcing. It represents conceptual work that builds on a literature review enriched with an in-depth analysis of real-world examples in the field of crowd logistics. Using a scoring method, we provide an example how a company may evaluate the alternatives of crowd logistics. The main approach is an analysis of variants of how the social crowd may be integrated in logistics processes. The work is conceptual in its core. Thereby, we use real-world examples of crowdsourcing applications to underpin the evaluated variants of crowd logistics. Findings - The paper presents relevant theoretical background on crowd logistics. The authors differentiate between variants of crowd logistics with their flow of materials, goods and information. Thereby they zoom in the type, significance and process flow of the crowd's contributions. They discuss potential advantages and challenges of logistics with the performing crowd and deeply discuss opportunities and challenges from a business and from an individual's perspective. Finally, they highlight a route map for future research directions in this novel interdisciplinary research field. Research limitations/implications - As this work is conceptual in its core, generalizations may be drawn only with great care. Still, we are in a position to propose a route map for further research in this area in this paper. Also the integration of an analysis of a scale of real-world applications allows us to highlight our research's practical relevance and implications. Originality/value - The main contribution of this paper is an in-depth analysis and consolidation of innovative crowd logistics applications to provide an overview on recent implementations. The authors propose a categorization scheme and contribute with a route map for further research in the field of crowd logistics.
Mladenow, Andreas; Bauer, Christine; Strauss, Christine
Power to the (shopping) people!: Changing traditional customer-vendor interaction in online markets by ICT-enabled "group buying" Konferenzbeitrag
In: D'Ascenzo, Fabrizio; Magni, Massimo; Lazazzara, Alessandra; Za, Stefano (Hrsg.): Blurring the Boundaries Through Digital Innovation, S. 203–213, Springer, 2016, ISBN: 978-3-319-38973-8, (information and communication technologies (ICT) are enablers for cooperative and collective online shopping. This novel phenomenon is also known under the terms “group buying” and “collective buying” and can be found in business-to-business (B2B) contexts as well as in business-to-consumer (B2C) shopping transactions. We investigate recent developments regarding enablers and inhibitors of ICT-based group buying concepts in various markets. In this paper, we perform a thorough analysis of group buying approaches with the intent to explain the evolution, developments, and changes of online group shopping variants. We provide an overview of approaches and derived variants of the online group buying concept highlighted with selected real-world application examples. A detailed SWOT analysis (strengths, weaknesses, opportunities, and threats) for each of the two dominant approaches (top-down and bottom-up) represents the core contribution of the paper and may build the basis for the development and improvement of future business models in the field.; XII Conference of the Italian Chapter of AIS : Reshaping Organizations through Digital and Social Innovation, ITAIS2015 ; Conference date: 09-10-2015 Through 10-10-2015).
Abstract | Links | BibTeX | Schlagwörter: Bottom-Up, BWL, Change processes, CMI, Collaboration, Crowd-Shopping, crowdsourcing, ICT-enabled business models, Interaction of actors, Online group buying, Social crowd, Top-Down
@inproceedings{f6099ad76f8e4e579bfadc12edd73646,
title = {Power to the (shopping) people!: Changing traditional customer-vendor interaction in online markets by ICT-enabled "group buying"},
author = {Andreas Mladenow and Christine Bauer and Christine Strauss},
editor = {Fabrizio D'Ascenzo and Massimo Magni and Alessandra Lazazzara and Stefano Za},
doi = {10.1007/978-3-319-38974-5_16},
isbn = {978-3-319-38973-8},
year = {2016},
date = {2016-06-17},
booktitle = {Blurring the Boundaries Through Digital Innovation},
pages = {203--213},
publisher = {Springer},
series = {Lecture Notes in Information Systems and Organisation},
abstract = {Information and communication technologies (ICT) are enablers for cooperative and collective online shopping. This novel phenomenon is also known under the terms “group buying” and “collective buying” and can be found in business-to-business (B2B) contexts as well as in business-to-consumer (B2C) shopping transactions. We investigate recent developments re-garding enablers and inhibitors of ICT-based group buying models in various markets. In this paper, we perform a thorough analysis of group buying models with the intent to explain the evolution, developments, and changes of online group shopping variants. We provide an overview of approaches and derived variants of the online group buying model highlighted with selected real-world application examples. A detailed SWOT analysis (strengths, weaknesses, opportunities, and threats) for each of the two dominant approaches (top-down and bottom-up) represents the core contribution of the paper and may build the basis for the development and improvement of future business models in the field.},
note = {information and communication technologies (ICT) are enablers for cooperative and collective online shopping. This novel phenomenon is also known under the terms “group buying” and “collective buying” and can be found in business-to-business (B2B) contexts as well as in business-to-consumer (B2C) shopping transactions. We investigate recent developments regarding enablers and inhibitors of ICT-based group buying concepts in various markets. In this paper, we perform a thorough analysis of group buying approaches with the intent to explain the evolution, developments, and changes of online group shopping variants. We provide an overview of approaches and derived variants of the online group buying concept highlighted with selected real-world application examples. A detailed SWOT analysis (strengths, weaknesses, opportunities, and threats) for each of the two dominant approaches (top-down and bottom-up) represents the core contribution of the paper and may build the basis for the development and improvement of future business models in the field.; XII Conference of the Italian Chapter of AIS : Reshaping Organizations through Digital and Social Innovation, ITAIS2015 ; Conference date: 09-10-2015 Through 10-10-2015},
keywords = {Bottom-Up, BWL, Change processes, CMI, Collaboration, Crowd-Shopping, crowdsourcing, ICT-enabled business models, Interaction of actors, Online group buying, Social crowd, Top-Down},
pubstate = {published},
tppubtype = {inproceedings}
}
Information and communication technologies (ICT) are enablers for cooperative and collective online shopping. This novel phenomenon is also known under the terms “group buying” and “collective buying” and can be found in business-to-business (B2B) contexts as well as in business-to-consumer (B2C) shopping transactions. We investigate recent developments re-garding enablers and inhibitors of ICT-based group buying models in various markets. In this paper, we perform a thorough analysis of group buying models with the intent to explain the evolution, developments, and changes of online group shopping variants. We provide an overview of approaches and derived variants of the online group buying model highlighted with selected real-world application examples. A detailed SWOT analysis (strengths, weaknesses, opportunities, and threats) for each of the two dominant approaches (top-down and bottom-up) represents the core contribution of the paper and may build the basis for the development and improvement of future business models in the field.
2014
Mladenow, Andreas; Bauer, Christine; Strauss, Christine
In: Global Journal of Flexible Systems Management, Bd. 15, Nr. 1, S. 77–86, 2014, ISSN: 0972-2696.
Abstract | Links | BibTeX | Schlagwörter: BWL, CMI, Co-creation, Collaboration, crowdsourcing, INNOVATION, New product development, Online community, Open innovation, Social communities, Social CRM, Social crowd
@article{8cf6e5f8c52d4b0b9b49bb23865edca6,
title = {Social Crowd Integration in New Product Development: Crowdsourcing Communities Nourish the Open Innovation Paradigm},
author = {Andreas Mladenow and Christine Bauer and Christine Strauss},
doi = {10.1007/s40171-013-0053-6},
issn = {0972-2696},
year = {2014},
date = {2014-01-01},
journal = {Global Journal of Flexible Systems Management},
volume = {15},
number = {1},
pages = {77--86},
abstract = {The core of the open innovation paradigm is based on the principle of collecting ideas from external sources into the organization, and bringing those adapted,transformed and enriched ideas to the market. However, under the constant pressure of being innovative, companies have to try harder to tap their customers’ knowledge and abilities. Crowdsourcing communities provide an arena for a vast amount of consumers to actively participate in innovation processes. However, as this kind of external participation in innovation processes is still in its infancy, organizations need guidance and analytic support to reveal the potential of the open innovation paradigm. Therefore,this paper analyses new product development using social crowd integration concepts and—as a result—points to further promising directions and subtopics to perform future research in this area.},
keywords = {BWL, CMI, Co-creation, Collaboration, crowdsourcing, INNOVATION, New product development, Online community, Open innovation, Social communities, Social CRM, Social crowd},
pubstate = {published},
tppubtype = {article}
}
The core of the open innovation paradigm is based on the principle of collecting ideas from external sources into the organization, and bringing those adapted,transformed and enriched ideas to the market. However, under the constant pressure of being innovative, companies have to try harder to tap their customers’ knowledge and abilities. Crowdsourcing communities provide an arena for a vast amount of consumers to actively participate in innovation processes. However, as this kind of external participation in innovation processes is still in its infancy, organizations need guidance and analytic support to reveal the potential of the open innovation paradigm. Therefore,this paper analyses new product development using social crowd integration concepts and—as a result—points to further promising directions and subtopics to perform future research in this area.