Publications

@inproceedings{6990957bfb934c04820ee30cfd65d5d3,

title = {Smart Retailing Technologies to counter current Retail Challenges - An Assessment of Impacts},

author = {Patrick Hafner and Alexander Voelz and Christine Strauss},

editor = {Eric Pardede and Maria Indrawan-Santiago and Pari Delir Haghighi and Matthias Steinbauer and Ismail Khalil and Gabriele Kotsis},

doi = {10.1145/3487664.3487808},

year  = {2021},

date = {2021-01-01},

booktitle = {iiWAS2021: The 23rd International Conference on Information Integration and Web Intelligence},

pages = {586--595},

publisher = {ACM},

series = {Information Integration and Web-based Applications & Services : Proceedings of the ... International Conference on Information Integration and Web-based Applications & Services},

abstract = {Smart Retailing (SR) is discussed in the current literature as a possible answer of brick-and-mortar stores to the challenges created by the rise of e-commerce. This study aims to assess the current state of research in SR and evaluate its potential to confront the challenges that have arisen in the industry. First, based on a literature review of key journals in the field, a classification of relevant SR technologies was conducted. As a result, the three categories: (i) service-oriented, (ii) business process-oriented, and (iii) hybrid SR technologies, were created and discussed in detail. Second, fundamental benefits and challenges associated with the implementation of SR at the point-of-sale (PoS) are derived and discussed. Third, a comparison of specific areas of impact for implementing the individual technologies was carried out. Overall, this work has taken further steps to provide more insights into the potential of SR in future retail scenarios, regarding the challenges faced by brick-and-mortar retail.},

note = {Publisher Copyright: textcopyright 2021 ACM. Copyright: Copyright 2022 Elsevier B.V., All rights reserved.; 23rd International Conference on Information Integration and Web Intelligence, iiWAS 2021 ; Conference date: 29-11-2021 Through 01-12-2021},

keywords = {Brick-and-Mortar Stores, Impact Assessment, In-Store Technologies, Smart Retail Technologies, Smart Retailing},

pubstate = {published},

tppubtype = {inproceedings}

}